Client Login

UK House

Delivering HVAC maintenance in a complex 'flagship' heritage building

UK House in the heart of Oxford Street, a stone’s throw from Carnaby Street has always been at the centre of retail action in London. Today it is also one of the most prestigious HQ office locations for more than half a dozen triple A blue chip companies. Multi-tenant, multi-use, with complex systems covering a twenty year technology span, an extensive asset list, a labyrinth of support spaces and a panoply of support services, this is a flagship in both the client’s property portfolio and Hemlow’s.

UK House

Case Profile

180 Oxford Street, London W1D 1NN 250,000 square feet Undisclosed Property Initiatives 12 years Planned preventive maintenance - resident engineer
The services that we provide:
The client has an in-house Building Manager on-site, expects its contractors to be part of the ‘home team’ and closely manages equipment life-cycles, optimises technology and delivers the highest quality serviced space. Hemlow:
  • Fits the client’s operation like a glove
  • Has adapted its service to match technological change from chillers to VRV and halogen to LED
  • Provides continuity of service with mobile engineers becoming resident, and lead engineers becoming supervisors
  • Adds value with asset-labelling, sub-contractor management and learning complex on-site systems
  • Never over-promises but delivers what it says and has the records, systems and methodology to support compliance and optimised operation at all times
  • Fosters the building’s teamwork ethos and dovetails perfectly with all support services, sub-contractors and refurb and fit-out contractors.

Hemlow’s resident engineer and close-management supervisor work well with the Building Manager to develop efficient strategies for ongoing maintenance and system development – adding recognised value on a weekly basis.

The building and the technology

Over time the building has undergone a gradual transition from huge rooftop chiller (5) plant and perimeter heating to VRV systems in central parts and tenant spaces. The M & E requirement has changed from three resident engineers to a combination including mobile back-up to the current single resident engineer and a well-managed sub-contractor regime.

UK House
Find out more about how our team of
M&E experts can make buildings work for you
Contact us today
VIEW MORE CASE STUDIES
Bourne Business Park

Bourne Business Park

Just off the M25 at junction 11, the Bourne Business Park buildi... view this case study

St Paul’s House

St Paul’s House

Within 150 metres of St Paul’s Cathedral, this 1960s build... view this case study

Greater London House

Greater London House

Greater London House is one of the best known Art Deco buildings... view this case study

8 Fenchurch Place

8 Fenchurch Place

Having inherited the building from a different managing agent, o... view this case study

  • Top News

    How to choose the right portfolio M&E contractor

    How to choose the right portfolio M&E contractor

    Choosing the right M&E contractor to look after your portfolio of buildings is a big decision. I...

    read more ›

  • Top News

    Hemlow at the Wicket Supporting Leigh Academies Trust

    Hemlow at the Wicket Supporting Leigh Academies Trust

      We’re taking a table at the prestigious Bexley Cricket Club for the PCA Masters Cricket Gal...

    read more ›

  • Top News

    CPD Event Agenda

    CPD Event Agenda

    Our ‘optimising your building’ themed CPD training event focuses on the ways in which M&E ca...

    read more ›

  • Top News

    Old Silver Fox runs three Marathons for Wellchild

    Old Silver Fox runs three Marathons for Wellchild

    This year for the 5th time Gary Witt, our very own silver fox, will be running the Virgin London Mar...

    read more ›

  • Top News

    Save the date – Friday 11 May

    Save the date – Friday 11 May

    That’s when we’ll be running our next CPD training day. Three hours of CPD training available! F...

    read more ›

  • Latest Blog Post

    ‘Maintenance Minds’ – Jordan

    Jordan joined Hemlow in July 2017 as a Mobile Engineer, specialising in electrical engineering. We m...

    By: Jordan Baldock

    read more ›

  • Latest Blog Post

    We make buildings work as investments

    Colin our Projects Director gives us a better picture of how our Projects Department works to add va...

    By: Colin Smith

    read more ›

  • Latest Blog Post

    Keeping Critical Buildings Working

    Gary, one of our Flagship division Contract Managers, tells us how we can help our clients with cr...

    By: Gary Witt

    read more ›

  • Latest Blog Post

    MEES & you – how M&E maintenance can optimise your building and reduce the impact

    MEES regulations will come into effect on 1st April 2018. Here are my thoughts on what MEES means fo...

    By: Chris Ward

    read more ›

Twitter Feeds