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Who we are

Our Approach

It’s not just what we do but how we do it that matters. These are the four things that make Hemlow work.

We know our stuff

Maintenance isn’t an add-on. It’s all we do and we do it exceptionally well. Everyone who works here knows maintenance inside out – from our MD to our admin team. Learning is at the heart of our approach. We’re the only M&E company to employ a full-time in-house trainer and externally accredit our internal training modules. Our industry-leading CPD training equips clients with the knowledge they need to make well-informed decisions about their buildings.

We do what we say we’re going to do

We don’t oversell or over promise. We do what’s needed when it’s needed. Put simply, we get the job done, whatever it takes and we make sure you’re kept informed every step of the way –  great communication is as important to us as technical excellence.

We care about people

We know that this is a business about people and that our success is only as strong as the relationships we build with each other. We take time to develop working relationships that are positive and productive. We take our own people’s development seriously too and are proud to have built a culture where people grow with us and stay with us. We were founded not just to create profit but to create livelihoods and this is something that still drives us.

We’re a team

We work as a 90-strong team. There are no silos or separate departments. What this means for you is that you’re never more than a phone call away from the person you need to talk to – whether that’s your site maintenance engineer or contract manager. We work closely with your people too, becoming as much a part of your team as possible.

  • Top News

    We’re hiring Mobile and Static M&E Engineers for London/Oxford/Bucks/Berks

    We’re hiring Mobile and Static M&E Engineers for London/Oxford/Bucks/Berks

    We are looking for mobile and static M&E engineers to carry out reactive and call out PPM to HVA...

    read more ›

  • Top News

    2017 Charity Target Doubled

    2017 Charity Target Doubled

    It was a busy 2017 at Hemlow but we still found the time to do our bit for charity. Our official cha...

    read more ›

  • Top News

    Solving #21stcenturyproblems with M&E maintenance

    Solving #21stcenturyproblems with M&E maintenance

    Making buildings work in the 21st century with M&E maintenance requires an expert understanding ...

    read more ›

  • Top News

    CPD at the Gherkin: Solving 21st Century M&E Problems

    CPD at the Gherkin: Solving 21st Century M&E Problems

    The Gherkin is not only one of the most iconic buildings on the London skyline but also one of the m...

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  • Top News

    Celebrating the next generation of STEM talent

    Celebrating the next generation of STEM talent

    Last week, we joined students, parents, staff and business partners at the 3rd Annual Leigh UTC Awar...

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  • Latest Blog Post

    Keeping Critical Buildings Working

    Gary, one of our Flagship division Contract Managers, tells us how we can help our clients with cr...

    By: Gary Witt

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  • Latest Blog Post

    MEES & you – how M&E maintenance can optimise your building and reduce the impact

    MEES regulations will come into effect on 1st April 2018. Here are my thoughts on what MEES means fo...

    By: Chris Ward

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  • Latest Blog Post

    We’ll make an engineer out of you yet

    The challenge of finding the right people with the right mix of skills and attitude to fit in at Hem...

    By: Natalie Turner

    read more ›

  • Latest Blog Post

    E for Easy: making M&E simpler for FMs through digital technology

    In the world of M&E maintenance having everything we need at our fingertips is essential for sav...

    By: Andy Turner

    read more ›

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